Terms of service

PLEASE READ THIS LEGAL DOCUMENT CAREFULLY. Jorotofitness (formerly JOROTO) (together with our affiliates, "JOROTO", "we", or "us") provides an online fitness community and related products, services, content and features through the JOROTO website located at https://joroto.eu/, including subdomains, such as those for our studio, support and boutique pages (the "JOROTO Site"), the interface on the JOROTO bike tablet, JOROTO's fitness studios, and through mobile and desktop or device applications (including iOS and Android applications) and JOROTO-controlled social media pages (including on Facebook, Instagram, Spotify and Twitter) (collectively, the "JOROTO Service"). By registering as a member or by visiting, browsing, or using the JOROTO Service in any way, you (as a "user") accept these Terms of Service ("Agreement"), which forms a binding agreement between you and JOROTO.

If you do not wish to be bound by this Agreement, you may not access or use the JOROTO Service. Certain elements of the JOROTO Service may be subject to additional terms and conditions specified from time to time; your use of those elements of the JOROTO Service is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.

1. Who May Use the JOROTO Service

Age Requirement. You must be at least 18 years old to register with and use the JOROTO Service. Minors age 13-17 that can safely fit the dimensions of the JOROTO Bike may participate in live in-studio classes, provided that (a) they and their parent/guardian have signed a JOROTO waiver and release; and (b) their parent/guardian is on site at all times.

We may, in our sole discretion, refuse to offer the JOROTO Service to any person or entity and change the eligibility criteria at any time. You are solely responsible for ensuring that this Agreement is in compliance with all laws, rules and regulations applicable to you, and the right to access and use the JOROTO Service is revoked where this Agreement or use of the JOROTO Service is prohibited or conflicts with any applicable law, rule or regulation. Further, the JOROTO Service is offered only for your personal use, and not for the use or benefit of any third party.

1. License to Use the JOROTO Service

License. Subject to your compliance with this Agreement, JOROTO grants you a limited, non-transferable, non-exclusive, revocable license to access and use the JOROTO Service for your own personal, non-commercial purposes. This license includes the right to view content available on the JOROTO Service. This license is personal to you and may not be assigned or sublicensed to anyone else.

Restrictions. Except as expressly permitted in writing by an authorized representative of JOROTO, you will not reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble the JOROTO Service, nor will you take any measures to interfere with or damage the JOROTO Service. All rights not expressly granted by JOROTO in this Agreement are reserved.

1. Privacy

Our Privacy Policy forms a part of this Agreement. Please review the Privacy Policy to learn about:

• What information we may collect about you;
• What we use that information for; and
• With whom we share that information.

1. Membership Requirements Registration

To enjoy full access to the JOROTO Service, you must register as a member of the JOROTO Service and enter into a subscription agreement for access to our live and on-demand classes, content and features (a "Subscription"). Your Subscription is governed by the Subscription Terms and Conditions. You must provide complete and accurate registration information to JOROTO, complete the Subscription process, and notify us if any of your information changes.

In-Studio Membership. Membership to our in-studio live classes is subject to additional fees that are separate from the Subscription fees for JOROTO's online content.

Profile Information and Picture. You may not use someone else's name, or any name, location or other public profile information that violates any third party rights or that is offensive, obscene or otherwise objectionable (in JOROTO's sole discretion). Similarly, you may not use any image that violates any third party rights or that is offensive, obscene or otherwise objectionable (in JOROTO's sole discretion).

Account Security. You are responsible for all activity that occurs under your account, including any activity by unauthorized users. You may not allow others to use your account. You must safeguard the confidentiality of your password, and if you are using a device that others have access to, log out of your account after using the JOROTO Service. If you become aware of an unauthorized access to your account, change your password and notify us immediately at support@jorotofitness.com.

1. Membership Structure and Fees

JOROTO will provide information on its then-current in-studio membership and Subscription requirements on the JOROTO Site and/or by other means through the JOROTO Service. Features and prices are subject to change.

1. Sale of Products

JOROTO accepts orders for the JOROTO bike and any other equipment, apparel or accessories that we may offer through the JOROTO Site or at JOROTO retail showrooms. Unfortunately, availability of products cannot be guaranteed. Unless otherwise specified at the time of purchase, you must pay for products when you place the order. All products ordered will be delivered to the shipping address you provide. We reserve the right to cancel an order placed by you at any time and for any lawful reason prior to our delivery of the product(s) and receipt of payment in full from you, provided that we will refund any fees that you prepaid for those products. We may send an acknowledgment of receipt of your order to the email address you provide and/or proof of purchase information through the JOROTO Site or to your email address after your payment has been processed. Please see our Warranty and Return Policy for further information about the JOROTO bike.

1. Term and Termination; Account Deletion

Term. This Agreement begins on the date you first use the JOROTO Service and continues as long as you have an account with us and/or continue to use the JOROTO Service.

Termination for Breach. JOROTO may, in JOROTO's sole discretion, suspend, disable, or delete your account (or any part thereof) or block or remove any User Content (defined below) that you submitted if JOROTO determines that you have violated this Agreement or that your conduct or content would tend to damage JOROTO's reputation and goodwill. If JOROTO deletes your account for these reasons, you may not re-register for or use the JOROTO Service under any other user name or profile. JOROTO may block your access to the JOROTO Service to prevent re-⁠registration.

Effect of Termination / Account Deletion. Upon termination of this Agreement all licenses granted by JOROTO will terminate. The following sections survive termination: Submissions, Indemnification, Limitation of Liability, Professional Advice Disclaimer, Medical Disclaimer, Intellectual Property and all General Provisions.

1. Legal Disputes, Jurisdiction and Consumer Rights

Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this Agreement, including the use of the JOROTO Service, shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Consumer Rights. Nothing in this Agreement, including the limitations and exclusions of liability, is intended to affect any mandatory statutory rights that you may have as a consumer under applicable laws in your jurisdiction.

Time Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with your relationship with us, including the use of the JOROTO Service or this Agreement, must be filed within one year after such claim or cause of action arose or be forever banned.

1. Right of Withdrawal for Consumers

If you are a consumer and have entered into a subscription agreement online, you may be entitled to cancel or withdraw from certain purchases or subscriptions in accordance with applicable consumer protection laws in your jurisdiction.

To exercise any applicable cancellation or withdrawal rights, you must notify us of your decision by a clear written statement sent to: support@jorotofitness.com.

If applicable law requires us to provide a refund following a valid cancellation or withdrawal request, we will process such refund within the period required by applicable law using the same payment method used for the original transaction unless otherwise agreed.

1. Interpretation; Severability; Waiver; Remedies

Headings are for convenience only and shall not be used to construe the terms of this Agreement. If any term of this Agreement is found invalid or unenforceable by any court of competent jurisdiction, that term will be severed from this Agreement. No failure or delay by JOROTO in exercising any right hereunder will waive any further exercise of that right. JOROTO's rights and remedies hereunder are cumulative and not exclusive.

1. Successors; Assignment; No Third Party Beneficiaries

This Agreement is binding upon and will inure to the benefit of both parties and their respective successors, heirs, executors, administrators, personal representatives, and permitted assigns. You may not assign or transfer this Agreement without JOROTO's prior written consent. No third party has any rights hereunder. JOROTO may assign its rights, obligations and/or this Agreement at any time in its sole discretion without notice to you.

1. Notices

You consent to receive all communications including notices, agreements, disclosures, or other information from JOROTO electronically. JOROTO may communicate by email or by posting to the JOROTO Service. For support-related inquiries, you may email support@jorotofitness.com. 

Nothing in this Agreement or otherwise limits JOROTO's right to object to subpoenas, claims, or other demands.

1. Modification

This Agreement may be modified at any time by JOROTO. Any such modification will be communicated to you by, at a minimum, revising the "Last Updated" date at the top of this page. Unless otherwise specified by us, modifications will be effective as of the date they are posted to the JOROTO Service.

1. Entire Agreement

This Agreement incorporates the following legal documents by reference, as well as any other policies or procedures referenced herein that are posted to the JOROTO Site from time to time:

• Privacy Policy
• Subscription Terms and Conditions

In the event of a conflict between any policies posted on the JOROTO Service and the terms of this Agreement, the terms of this Agreement will control. This Agreement represents the entire understanding between JOROTO and you and supersedes all prior agreements and understandings regarding the same.