Contact information

Customer Support
For all countries: support@joroto.com

Technical Support
Email: support@joroto.com
Hours: Monday to Friday, 8:00 AM – 8:30 PM (CET / German time)

Free Shipping on Standard Items

Oversized items ship free within Germany; 
fees may apply to other EU regions.

Customer service

Expert support, ready whenever you need.

Warranty

1 YEAR frame, 365 DAYS other parts.

Secure payment

Safe checkout, protecting your payment every time.